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Office of Registration and Records

Frequently Asked Questions

How do I register for classes?

Students can either drop or add classes via the web at http://myisu.indstate.edu/

To access the web a student must know her/his Sycamore Login, password and advisement pin. 

How do I drop/add a class?

You may either drop or add classes via the web at http://myisu.indstate.edu/

To access the web, a student must enter her/his Sycamore Login and password.

Freshmen, sophomores, and students in their first semester will need to consult with their advisor to obtain an advising PIN prior to making scheduling changes. Students who are not in good academic standing will also need to obtain an advising PIN.

The advising PIN will need to be entered in addition to the Sycamore Login and password.

Graduate students who are in good academic standing or undergraduates that have 63 or more earned hours do not need advisement PINs to register.  Students who are not assigned an advisement PIN will not be prompted for an advisement PIN during the online  process.

Undergraduate non-degree students and graduate unclassified students will not be assigned an advisement PIN, regardless of their GPA or earned hours. 

All students are encouraged to consult with their advisor prior to making changes to their class schedule.

How do I get into a closed class?

The student must obtain a Scheduling Form from the Office of Registration and Records by printing it from our website or by picking one up from our office. Both the advisor and instructor must sign for that class in the appropriate space on the form.  The form must be returned to the Office of Registration and Records in order to be processed.

What happens when a class is cancelled?

If a class is cancelled by a department, the student is automatically dropped from the class and the drop/add fee is waived.  The student is sent a letter indicating that class has been cancelled so that s/he may register for another course.

How many hours are considered full-time?

Undergraduate students are considered full-time if they are currently enrolled in 12 or more credit hours in a regular semester.  Graduate students must be enrolled in 9 or more credit hours to be considered full-time.   (In summer sessions, both undergraduate and graduate students must be enrolled in 6 credit hours to be considered a full-time student).

What if I need to withdraw from all my classes for a semester/term during the academic year?

Click here for detailed information on initiating an official withdrawal from the University during a semester/term.

What is a consortium class?

A consortium class is a class that a student is taking at a University other than his/her home University, usually because the home University does not offer the class. The student needs to fill out the Cross-Registration form from their home Registrar’s Office and acquire the necessary signatures in the order marked on the form.  

How do I audit a class?

Students may audit a class only if it is a lecture and with the consent of the instructor and department chairperson.  Audit forms are available in the Office of Registration and Records.  They may be submitted the first day of classes.  The audit fee is $5.00 per credit hour.

How do I get a printed schedule of my classes?

You may print your class schedule by accessing the MyISU Portal and clicking on Student Schedule by Day and Time.  You may then print a copy of your schedule.

How do I change my address and/or phone number?

Students may change their permanent or campus address and/or phone number by contacting the Office of Registration and Records at (812) 237-2020.

They can also change their address/ phone number via the web under Personal Information at http://myisu.indstate.edu/Students employed by the University must also update their address/ phone number in the Payroll Office to insure receiving W-2’s and paychecks.

How do I make my directory information confidential?

Students who are currently registered may declare information, such as addresses and phone numbers, confidential by completing a Confidentiality Form in the Office of Registration and Records.

How do I change my major/minor?

Students who are currently enrolled should begin the process of changing their major in the office of the academic dean of the school in which the intended major is housed.  Newly admitted students should contact the Office of Admissions.

How do I change my school?

Change of School forms are completed by the new school when a change of major makes it necessary.

How do I get a copy of the college catalog?

The current undergraduate and graduate catalogs are accessible via the web at http://catalog.indstate.edu/. Undergraduate students receive a copy of the catalog at Sycamore Advantage.

How do I know what is required for my major?

The student should consult with their advisor concerning requirements for their major. They may also consult the undergraduate or graduate catalog at http://myisu.indstate.edu/  on the School Services tab while in the portal, or at  http://www.indstate.edu/academics/ to review requirements for their major.

How do I know what class to take to meet General Education requirements?

The student should consult with their advisor each semester before enrolling to determine what courses are still needed.  The General Education requirements are also listed on the web with the Schedule of Classes under Registration Information.

How do I know which classes count where?

The General Education classes and what requirements they meet are listed via the web with the Schedule of Classes under Registration Information.  The student should always discuss what classes are needed with their advisor.

You can also obtain this information by running a copy of your DARS report. The Degree Audit Reporting System (or DARS) matches completed and registered courses with the requirements for the degree program and produces a DARS report. This report shows how the courses taken apply to the degree requirements and what courses need to be completed in the future.

DARS details all requirements necessary to complete a degree at ISU, including:

You may access your DARS report at any time via the MyISU portal .

What are the requirements for the Dean’s List?

Full-time (12 hours) degree-seeking undergraduate students are listed on the Dean’s List if their semester index is 3.75 or higher. 

How do I get a Dean’s List Letter?

The letter is issued by the Academic Dean’s office from a list that is created in the Office of Registration and Records.

What are graduation honors?

Honors achievements of graduating seniors are recognized by Indiana State University at commencement and on diplomas. Honors are granted on the following basis: Summa Cum Laude--a grade point average of 3.95 or higher; Magna Cum Laude--grade point average of 3.80 through 3.94; and Cum Laude--grade point average of 3.60 through 3.79.

Do my transfer courses count for honors?

Yes.

What are the guidelines for graduating with honors?

1. Transfer students must complete 62 semester hours of resident credit and have earned a 3.60 cumulative grade point average at Indiana State University before honors consideration. All academic courses from all accredited institutions are converted to a 4.00 scale and incorporated in the honors grade point average when determining honors.

2. In all considerations for honors, graduation deadlines are to be observed. Once the commencement announcement has been submitted for printing, there will be no additions made for honors to be announced at commencement.

3. All grades, which are on a point basis, are used in final honors designation. Grades such as DP, DF, WP, N, IN, S, and U are not included in honors calculation.

Honor candidates who will participate in commencement exercises will be determined by the honors cumulative indexes at the close of the preceding semester. The honors cumulative index includes all academic courses from all institutions.

How do I contest a grade?

The student should first consult with the instructor for the class in question.  If the result is not satisfactory, he/she should consult with the Dean of the school of their major.

How long will it take to post a change of grade?

Once the change of grade has been received in the Office of Registration and Records with the proper signatures, it takes 2-3 working days to process.     

How can I appeal my residency?

The student must fill out an Application for Classification as a Resident student in the Office of Registration and Records.

When will my degree show on my transcript?

Degrees are generally posted within 60 days of the close of the term of graduation.

How do I get a copy of my transcript?

You may request your ISU official academic transcript by writing to the Office of Registration and Records:

If mailing your request, send to:
Indiana State University
Office of Registration and Records
200 N 7th St
Terre Haute, IN  47809
 
If faxing your request, fax to:

(812) 237-8039

The request must include:  student’s name or any previous names at the time of attendance, student ID number, date of birth, degrees awarded, dates of attendance, current mailing address, telephone number, address to which the transcript should be sent, the number of transcripts needed, written signature and indicate if the transcript needs to be mailed in a signed and sealed envelope.   There is a $5.00 per copy fee for mailed transcripts.  There is a $15.00 per copy fee for faxed transcripts.  The fee must be in the form of a check or money order made out to Indiana State University.  Credit cards (Visa or MasterCard) are also accepted.  Please include the card number, name on the credit card and date of expiration.  Please note that encumbrances may prohibit processing of transcript requests.

 If you are submitting the request in person, please start the procedure at the Controller's Office and then proceed to the Office of Registration and Records once the transcript fee has been paid.

Can you fax my transcript?

Yes, there is a $15.00 charge to fax a transcript as we also follow up with an official transcript in the mail.  This service must be prepaid on either a Mastercard or Visa credit card.  The name on the credit card, and credit card # and the expiration date must be included.  We must have your written signature, student ID#, fax number and the mailing address to which the transcript will be mailed.  

Can someone pick up my transcript for me?

Yes, if it is the parent whom claims you as a dependent for tax purposes and is willing to sign a statement to that fact.

How may I just get a copy of my grades, not my transcript?

Course work may be viewed via the web by accessing the MyISU Portal and copies may be printed as desired.

Can I get a transcript in a sealed envelope?

Yes.  The transcript will be prepared and ready for pick-up the day after the request has been submitted to the Office of Registration and Records.

How long will it take for you to send out my transcript?

The transcript will be mailed in two working days after the request has been received in the Office of Registration and Records.

When and how do I apply for graduation?

A completed application for graduation is a requirement for graduation.  If you will complete degree requirements within 1 calendar year and have at least 78 hours of earned credit for a baccalaureate degree or 32 hours of earned credit for an associate degree, you should apply now.  The application for graduation is now online and we are encouraging students to use this method of applying.  For undergraduate first-time applicants, students can access the online application through the Indiana State University website. 

-www.indstate.edu
-Access your Sycamore login screen
-Select the Student tab
-Select the Apply for Graduation - Undergraduates Only option

 If you have any questions or need additional information regarding the online application, please contact the Office of Registration and Records at (812)237-2020.

My hold has been cleared:  Can I pick up my diploma?

 Once the hold has been cleared in the Banner system, the diploma will be ordered.  The diplomas are ordered from an outside vendor; therefore, it will take approximately 2-3 weeks for the student to receive his/her diploma.

When will diplomas be mailed?

Diplomas usually arrive via mail to the student within 4-8 weeks after the close of the graduation term.

What is Academic Renewal?  How does it work?

The Academic Renewal procedure begins in your school.  Five or more years must have passed between your last term of enrollment at ISU and the current term of readmission.

How do I find out my class rank?

You may find your class rank by contacting the Office of Strategic Planning, Institutional Research, and Effectiveness at  Ext. 2305.

How do I determine my year in school?

It is determined by the number of earned hours you have completed.

The following schedule of hours earned is used to establish class standing:

 0--31 freshman
                         32--62 sophomore
                         63--93 junior
                         94 and above--senior

I graduated some time ago: Do you still have copies of my records?

Yes.

Why do you charge for transcripts?  Other schools don’t.

We do not have transcript fees built into our fee structure such as other schools do.

May I get a replacement diploma?

 Yes, a written request is necessary and there is a fee of $10.00 per replacement diploma.  The request needs to include your hand-written signature and the following information:

-Student's name (as well as any other names student may have used while          attending the University)
-Student identification number
-The address for mailing the diploma
-Student's current mailing address and telephone number
-A valid phone number (in case we need to reach the student)
-Semester and year graduated
-Degree
-Major
-College from which student graduated  (i.e., Arts & Sciences, Business, etc.)

 Mail the request with check or money order, made payable to ISU, to Office of Registration and Records, 200 N. 7th Street, Terre Haute, IN 47809.  Payment by credit card is also an option.  Simply include the credit card type (Visa or Mastercard), account number and expiration date on your request -- the credit card will be charged with the $10 replacement diploma fee and the order will be processed.  Please allow 2-3 weeks to receive your replacement diploma through the mail.  You can check the status of your order at https://www.michaelsutter.com/indstate

 How do I certify my enrollment?

Beginning August 20, 2007, you can print enrollment verification certificates, get information on your student loans and more by logging onto the MyISU portal and clicking on the Enrollment Verification link under the Registration and Records quick link on the Student Tab. You can access these services securely via the web 24/7.  Click here for more information regarding this service.

*Note: International Students without a Social Security Number who need enrollment verification certificates must contact our office by calling (812) 237-2020

How do I appeal a low GPA?

You may seek to course repeat those courses in which you received failing grades or low passing grades to raise your GPA.

What do I have to do if I am academically dismissed?

The student must be referred to his/ her academic dean to request permission to be allowed to attend.

 

 

ISU Student

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